Some common questions and answers
Here are some frequently asked questions:
- Is Living Culture Farm an organic farm?
- Where can I find your produce?
- When and where do I pick up my order?
- Are there membership fees?
- Why Support Locally Grown?
- How do I order?
- When do I pay?
- What if I don't like something I got?
- What if I forgot my username and password?
And here are some answers:
Is Living Culture Farm an organic farm?
Yes! All of our practices as well as our fertilizers and pest control approaches are certified organic, however, we are not a certified organic farm. The reasons are multi-fold: We are a new farm and the certification process is an investment of time and capital. We also believe in holding ourselves to a higher standard than the requirements for becoming certified. We will not use chemical fertilizers or pesticides and we are committed to working the soil in a way that is sustainable and builds nutrients and structure for the future through our use of compost, low-till and no-till practices, as well as relying on our own bodies for prepping, planting, cultivating, and harvesting. The only machine we ever employ is a small, walk-behind tractor for tilling as well as reincorporating our cover crops for nutrient-building. Larger machinery that is used on other farms rely on petroleum products and leak toxic emissions while compacting the soil in which the plants are growing. We are confident in our practices and their ability to serve our community and the future. We love what we do and we know you will too, so please come see for yourself!
Where can I find your produce?
We are now offering CSA shares for the 2014 season! Call or email us today to reserve your spot! In addition, our produce is available at the Scottsville Farmers Market beginning from mid-April through October. You can also find us at Farmers in the Park in Meade Park, Charlottesville on Wednesdays from 3-7. Stay tuned to our blog and Facebook page for updates or feel free to contact us directly!
When and where do I pick up my order?
You can pick up your order at the Scottsville Farmers Market at the Scottsville Pavilion on Saturdays from 9AM-1PM. If an order is left behind, at 1PM the order will be removed from the market and we will take it home to be put in cold-storage. You can then call to schedule picking up on the farm, but there will be a $5 surcharge.
Are there membership fees?
We do not charge membership fees for using the online market. However, since we are charged 3% of our sales for the use of this web page, your total amount will have 3% automatically added at check-out.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How do I order?
Each Tuesday morning at 8AM, a reminder email is sent to all of our registered customers. Customers must place their order for the week no later than Thursday at 5PM. Orders are placed here on our website. You will receive a confirmation email once your order has been placed. If you need help contact us at livingculturefarm@gmail.com
When do I pay?
You can pay for your order at pick up. We accept cash or checks made out to Living Culture Farm. We also accept debit and credit cards.
What if I don't like something I got?
There have been occasions when customers were not satisfied with products that they received. If this happens please let us know. Email us and we will refund your money. We welcome all feedback and negative feedback is especially important in ensuring high quality in the future.
What if I forgot my username and password?
If you forget your password or user name go to the Your Account page and click “I forgot my password” and enter your email address. Your user name and a new password will be emailed to you. Please do not open a second account.
Log in using the new information and then change your password to something you will remember on the Your Account page.
If this does not work or you experience other computer problems, please report them to us at livingculturefarm@gmail.com